Help and advice on playing Bingo games with Virgin Bingo games Help and advice on playing Bingo games with Virgin Bingo games Virgin Bingo | Help


Help
You've come to Virgin Bingo to have fun, so we'll make sure you do. We'll also look after your safety and security while we're at it. After all, you'd expect nothing less!

There's a whole lot of info below, so have a quick read. You can also contact us any time, by phone or email. Here's how:

Our customer service representatives are available for your assistance 24 hours a day.

email:

help@virgingames.com

phone (UK):

0800 915 6060

phone (Intl):

+44 (0) 20 8237 1590

post:

Virgin Bingo
c/o Virgin Games,
Landmark House,
Hammersmith Bridge Road,
London W6 9DR

Getting in touch:

Got a question about Virgin Bingo, or want to talk to us about your account? You can get in touch any time... Our Customer Service Team will be happy to help you 365 days a year.

Getting Started:

If you haven't visited Virgin Bingo yet, and would like information on opening an account, then take a look at our getting started section. All the info's right there, including a quick overview of our games.

FAQs:

Please click here to find answers to some frequently asked questions.

Live support:

Live Help
Call back

Logging in:

Forgotten your password? Happens all the time! Please click here and we'll sort that out for you. If you're having other problems logging in, please get in touch with our customer service team.

System Requirements - what you need to play:

Browsers:
* IE 5.0, 5.5, 6.0
* AOL 7.0

Plugins:
* Flash 6 (MX)

Operating System (any of the following):
* Windows 2000
* Win98
* WinXP
* WinME
* XP Pro

Hardware Minimum:
* Pentium III
* Most AMD processors
* 600 MHz
* 80 MB Physical Memory

If you're still having trouble, please contact our customer service team.